GSK recalls 3.9M tubes of toothpaste that may have wood fragments in them

In total, the recall includes almost four million tubes of the various brands of toothpaste. The toothpaste was manufactured by GlaxoSmithKline (GSK) of Indianapolis, Indiana from 2013 through September 2014 and distributed for sale throughout the U.S., Puerto Rico, and Taiwan from June 2013 to April 2015.

GSK has not explained how the wood fragments got into the toothpaste and reports that an investigation is still underway. After the company’s Consumer Relations division received several reports of the fragments in consumers toothpaste bottles, GSK decided to recall any and all potentially impacted lots.

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and remember folks…

GSK really wants you to believe that they value patient health and well being over everything else…


GSK recalls 3.9M tubes of toothpaste that may have wood fragments in them

With its deal last year to combine consumer health operations with Novartis ($NVS) in a joint venture that GlaxoSmithKline ($GSK) will run, GSK CEO Andrew Witty bet a big piece of the drugmaker’s future on products like OTC pain meds and toothpaste. While Witty has lauded the future of that operation, it has stumbled in that market with the recall of nearly 4 million tubes of toothpaste products that may give users splinters.

GSK is recalling dozens of lots–3,977,252 tubes–made up of different varieties of Biotene and Sensodyne toothpaste, from the U.S., Puerto Rico and Taiwan. According to the FDA‘s most recent Enforcement Report, “fragments of wood were found when the product was extruded onto a toothbrush.” The toothpaste was actually manufactured for GSK by Oratech, a Utah-based contractor.

According to a letter to retailers posted by Smith Drugs, GSK started the recall several weeks ago but the product has been on the market for nearly two years. It was shipped from June 2013 through April of this year.

GSK said it was alerted to the problem by a “small number of complaints.” In a statement today, GSK said only that it hasn’t learned of any injuries from the tainted toothpaste but is recalling the product as a precautionary measure since they may contain wood fragments.

Sensodyne & Biotene Toothpastes Are Recalled By Wegmans Because Of This Unbelievably Terrifying Reason

Chad Buchanan/Getty Images Entertainment/Getty Images
Alex Gladu
July 21 News

On Saturday, GlaxoSmithKline (GSK) Consumer Healthcare recalled specific Sensodyne and Biotene toothpaste tubes, according to a post on supermarket chain Wegmans’ website. The affected toothpaste “may contain small fragments of wood” and can be returned to the store for a full refund. The voluntary recall affects only certain lots of the toothpaste brands.

The affected products cater toward people with specialized dental needs. Sensodyne is supposed to protect sensitive teeth that can be irritated easily by hot and cold substances. Biotene is supposed to help with dry mouth. To find out if your tube is affected, check the lot code on the left end of the toothpaste box or on the back seam of the tube itself. Affected toothpaste will fall into one of these categories:

Biotene Toothpaste, Fluoride, Dry Mouth, Fresh Mint Original, 4.3 oz. UPC: 0-48582-10050, only product with the following codes: X3J271, X3K171, X3K291, X3N171, X4B061, X4B081, X4C251, X4D291, X4D301, X4E081, X4G131, X4H111

Biotene Toothpaste, Fluoride, Dry Mouth, Fresh Mint Original, 4.5 oz. UPC: 0-48582-00220, only product with the following codes: X2K151, X3B211, X3C012, X3C141, X3C251, X3G021

Sensodyne Repair & Protect Toothpaste, Daily Repair, with Fluoride, Extra Fresh, 3.4 oz. UPC: 3-10158-84030, only product with the following codes: Q3H081N, Q3H101N1, Q3H131C, Q3J121C, Q3J121D, Q3J261, Q3J291, Q3M021, Q3M071, Q3N021, Q3N211, Q4A111, Q4B201, Q4C151, Q4C191, Q4D111, Q4D151R, Q4F161, Q4F201, Q4G301

Sensodyne Complete Protection Toothpaste, Sensitivity, with Cavity & Gingivitis Protection, Extra Fresh, 3.4 oz. UPC: 3-10158-08560, ONLY product with the following codes: C4D061, C4E161, C4E211, C4F051, C4H111

Wegmans shoppers can bring their tainted toothpaste back to the store for a full refund. There doesn’t appear to be any word yet about other stores offering a refund. In fact, Wegmans seems to be the only store carrying the affected lots, as it is the only store to have reported the recall.

Earlier this year, GSK recalled a specific type of flu vaccine in the United States for reduced effectiveness. That recall was also voluntary and did not pose a safety risk to the public, according to the company’s release. What’s interesting is that no such release can be found for this weekend’s toothpaste recall.

In 2014, GSK competitor Proctor & Gamble faced troubles of its own when a dental hygienist found that at least some types of Crest toothpaste embedded non-soluble plastic particles into users’ gums. The company announced it would reevaluate the ingredients of its products through March 2016.



  1. kiwi

    Next we will be discovering that GSK accidently spilt a heap of seroxat into the toothpaste vat. I wouldn’t put it past them.
    I now know which toothpaste to never ever buy. Thanks.

    • truthman30

      amazing how they can recall toothpaste when it has splinters in it but when Seroxat causes suicide, self harm, birth defects etc they keep it on the market… guess it’s easier to prove that a splinter cut your tongue….

  2. solo49

    That’s a crucial observation truthman. It shows up GSK’s double standards and leaves in tatters their sought after credibility as a responsible and positively caring organisation.. I guess too that, sales of their haemorrhoid cream may be sorely be affected as a result of this news.

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